DISCLAIMER: The system utilizes the Twilio Voice API , a premium yet affordable service.

Sonivo – AI Cloud Call Center SaaS System

Overview

Sonivo is a powerful SaaS-based application designed to simplify building and managing call center businesses. Harness the capabilities of the Twilio Voice API (a paid yet cost-effective solution). With dedicated panels for admins, users, and agents, Sonivo guarantees seamless operations and exceptional control.

Key Features

For Users:

• AI Call Assistant
• Call Broadcasting
• Call Flow Builder
• Phonebook Management
• SMS Manager
• Rich User Dashboard
• Device Number Management
• Agent Management
• Broadcast Tracking
• Dynamic API Access
• Interactive Design
• And much more!

For Agents:

• Dial Manager
• Incoming Call Manager
• Call Comments and Notes
• And More!

For Admins:

• Fully SaaS Ready
• Informative Admin Dashboard
• User and Plan Management
• Order Tracking
• Dynamic Frontend Pages
• Customizable FAQ and Testimonial Sections
• Full Website Translation
• Real-Time App Configuration
• And More!

What’s Included

• Node.js Backend
• Built Version of React.js Frontend
• CSS Access for Styling

System Requirements

• Twilio Voice API Integration
• Shared Hosting with Node.js or VPS (Recommended)
• MySQL Database
• Domain or Subdomain

Access the Demo

Demo Video: Click Here

Frontend: Click Here

Admin Panel: Click Here
Email: [email protected]
Password: password

User Panel: Click Here
Email: [email protected]
Password: password

Agent Panel: Click Here
Email: [email protected]
Password: password

Screenshots and Visuals

Join Our Community

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Changelog

  Version 1.5 (5 Apr. 2025)  ----------------------------------  - Call logs are now visible in the Device section.  - Custom audio (ElevenLabs) support added to the Call Flow Builder.  - Human-like ElevenLabs voices integrated into the Flow Builder.  - Agent calls can now be recorded and listened to.  - Minor bug fixes and performance improvements.  - Updated all core dependencies.  Version 1.0 (15 Nov. 2024)  ----------------------------------  Initial Release